Friday, October 31, 2008

University of Dayton Emerging Leaders Program - Strategic Business Development

This week I experienced a very good session in my program - Strategic Business Development. The session was given by a well-seasoned teacher / facilitator / consultant and focused on how to overcome thinking patterns that block business growth, learn various strategies and use simple financial analysis to understand these strategies.

Overall a good session and I particularly liked the case studies. Often a failed case study can teach you more about something than a successful one. Several were reviewed in several industries with an emphasis about how people define their markets ( their available and playable markets). This emphasis could lead (in one example) from a soft drink company redefining their market from "soft drinks" to "liquid refreshment" and reclassified their market share as "share of stomach".

One overlooked concept in this session is that as a mid-level manager I'm forced to implement someone else's strategy (rather than setting it myself). Perhaps when I get to senior levels, I'll be able to use this more fully.

My favorite part of the session was the discussion around corporate strategy alternatives.

1. Stability strategies

2. Organizational renewal strategies

3. Growth strategies

Often I find someone who says "We want to grow, we are using a growth strategy" but upon review, it clearly is NOT a growth strategy but rather a restructuring or a profit-maximization or resource-stripping one. Resource-stripping is my term to describe setting up a business for a harvest or divestment strategy. I outline them below.

Resource-Stripping
1. Reduce / eliminate new product work, product line extensions, etc.
2. Trim product offering to "just the basics", rationalization of old SKUs and so forth.
3. Reduce people / time commitment to the business - lowering the cost to serve.
4. Push up pricing on low volume specialty products - driving the demand to fewer package sizes or more standard products (one size fits all).
5. Closing production sites, branch offices or warehouses.
6. Reducing marketing expenses to low or non-existent levels.

I've lived through the above scenario myself...


Overall a good session with healthy debate.

Tuesday, October 14, 2008

University of Dayton Emerging Leader Program - Marketing Essentials

I'm catching up again as my company brick (the Dell) boots up on my most recent session of UD's Emerging Leader Program. This one was on Marketing Essentials and was a high level view of marketing and the various components of it.

Lots of discussion around the target customer (at the center) and then the 4 P's ( product, price, place, promotion) as well as environmental scanning and SWOT. These often seem like generally accepted practices but we discussed many companies that do not follow this properly.

Due to the volume of information given, we did not complete marketing plans during our session but this would be an area of improvement. We did review the plan structure but did not touch on one that I feel gets short shrift- FUNDING. The best marketing plan in the world is just a dream until it receives the proper amount of funding to make it happen. Research, ads, direct mail, trade shows, marcoms all take money. A lot of it!

Another common misconception about marketing plans is that they all must be measured in sales $. That is not allways true - often a plan is simply designed to build awareness or drive traffic to your trade show booth or website or storefront. Getting key organizational people to agree on this is quite difficult. Clarity should rule the day.

Overall a fun topic for me and I could go on 24/7/365 about it. More posts on my next sessions planned for later this month.